10-Phone SIP
Ships with 10× Cisco 8841
Included with your Wallaby plan
Get a free quote →Phones · VoIP
Business phones that just work.
Business phone systems & hosted VoIP for SW-Washington businesses.
Modern VoIP and Cisco phone systems for SW-Washington businesses — set up and supported by a local team, on one simple bill. Powered by VoIP PBX Express.
For businesses in Southwest Washington, Wallaby Networks installs and manages business VoIP and Cisco phone systems through VoIP PBX Express, our voice arm: Cisco desk phones and softphones, a hosted or on-premise PBX, SIP lines on SIP Express Plus, and auto-attendant with voicemail-to-email. Your numbers come with you, and the system is monitored 24/7 from The Igloo in Tenino.
Dropped calls, a system nobody can manage, and a provider you can never reach — that's how most small businesses experience "phone service." We make your phones boring again: reliable, modern, and answered locally when you need us.
What's included
What does a managed business phone system from Wallaby include?
Hosted/Cloud VoIP and On-Premise PBX
Your PBX in our cloud or in your rack — we run it either way.
Cisco desk phones & softphones
Take your extension anywhere, on any device.
Keep your numbers
We port your existing business lines, no downtime.
Auto-attendant & call routing
Voicemail-to-email and smart routing — sound bigger, never miss a call.
We measured how many missed calls business phone systems hide for one customer, and the fix came down to two configuration changes in the phone system.
SMS, e-fax & call recording
The add-ons most providers nickel-and-dime.
Local install & support
Real people from The Igloo, not an overseas queue.
Why Wallaby for phones
More than a dial tone
Your phones, plus the AI that answers them
Pair your system with Arthur, our 24/7 AI receptionist.
One vendor, one bill
Phones bundled with your network, security & cameras.
Backed by a voice specialist
VoIP PBX Express has run Cisco phone systems for years.
Page reviewed
Questions, answered
What do owners ask before switching business phone systems?
Can we keep our current phone numbers?
Yes. We port every business number over to your new system with no downtime. Your numbers stay live with your current carrier until the port completes, then they ring on the new phones. Porting is part of SIP Express Plus, our managed phone-line service, which also covers E911 and caller ID.
Do we need to buy all-new phones?
Usually not. We reuse compatible handsets where we can, and we only recommend new Cisco gear when it saves you money over time. The free assessment checks what you have now. When replacing phones does make sense, the Cisco desk phones we supply are refurbished to like-new, carry a lifetime hardware warranty while your service is active, and arrive pre-configured.
What internet do we need for VoIP?
Most business connections are fine for VoIP. A steady connection with enough upload for your busiest hour matters more than raw speed. Our free assessment checks your bandwidth, and we can add a backup line so calls keep working if your main provider goes down. On a network we manage, the phones get their own lane and voice traffic goes first.
Who supports it after install?
We do. A local team supports your phone system after install, and we monitor it 24/7 from The Igloo in Tenino, so we often spot a problem before you call. When you do call (360) 515-2500, our AI answers instantly, day or night, and passes real issues to a person. Cisco-certified (CCNP) engineers at VoIP PBX Express, our voice arm, back the team up.
How much does a business phone system cost?
We quote every system to the business. The number of phones, features and locations all matter, so there's no one-size price. Most customers who switch to us land below their current phone bill. Send us that bill in a free assessment and we'll beat it.
Can you install phones in Olympia and nearby cities?
Yes. We install and support business phone systems across Olympia, Lacey, Tumwater, Centralia, Chehalis, Shelton and the rest of SW Washington. We set them up and monitor them from The Igloo in Tenino, and you keep your existing numbers.
Powered by VoIP PBX Express
Enterprise Cisco phone systems — set up & managed for you
Your Wallaby phones are delivered by VoIP PBX Express, our voice arm — 20+ years of Cisco expertise, rated 4.9★ across 60 verified reviews, 100+ across all platforms. Real Cisco hardware, pre-configured, installed in under two hours, and managed end-to-end so you don’t touch the tech.
Included with a new Wallaby sign-up: your Cisco phone system and your Arthur AI-receptionist setup come with the managed plan. Ask us how →
Choose your system
Every system below runs on-premise or in the cloud — the PBX can sit in your building on your own hardware, or we host it and you just plug in the phones. Same Cisco handsets, same features, same local support either way. Not sure which fits? We’ll work it out in the free assessment.
20-Phone SIP
Ships with 20× Cisco 8841
Included with your Wallaby plan
Get a free quote →
50-Phone SIP
Ships with 44× Cisco 8841 + 4× Cisco 8851 (reception)
Included with your Wallaby plan
Get a free quote →
100-Phone SIP
Ships with 94× Cisco 8841 + 4× Cisco 8851
Included with your Wallaby plan
Get a free quote →What’s included with every system
- Cisco IP PBX router — the brain: call routing, voicemail, auto-attendant
- Cisco 8841 executive phones — color LCD, HD audio, gigabit, custom logo backgrounds
- SIP phone lines via SIP Express Plus — full phone service, no separate carrier
- Free Cisco PoE gigabit switch — powers every phone over one cable
- Auto-attendant (IVR) + voicemail-to-email
- Softphones — iPhone, Android, Mac, PC (use it anywhere)
- Remote-assisted install — 90% pre-configured, up in under 2 hours
- Lifetime warranty & support and Cisco-certified technicians (CCNP)
Cisco hardware is refurbished to like-new and carries a full warranty.
SIP Express Plus — your phone service, handled
The managed phone-line service that bundles voice, warranty, and support into one — so you need no separate phone carrier. Included with your Wallaby plan.
- Dedicated SIP lines with HD audio
- Keep your numbers (porting, ~5–10 days) · E911 · Caller ID & CNAM
- Managed by a Certified Network Specialist
- Month-to-month — no long-term contract · priority support · lifetime hardware warranty
The Cisco phones
Executive desk phone (every system)
Reception phone
Wireless (Wi-Fi/BT) desk phone
Video phone
Conference phone
Receptionist sidecar
Wireless headset
What clients say
Rated 4.9★ for phone systems & support
Verified reviews for VoIP PBX Express — Wallaby Networks' voice arm.
★★★★★
"The team has been phenomenal with their pricing and support. The system came preconfigured and final on-site setup was a breeze. Highly recommend their team and SIP service."
—ShaxonCA · via VoIP PBX Express, a Wallaby company
★★★★★
"We've used the Cisco IP PBX with Cisco 8800 phones for over a year… reliable, user-friendly… We've had zero downtime, and any minor questions were promptly handled. Highly recommend."
—Masood VydyarakathCA · via VoIP PBX Express, a Wallaby company
★★★★★
"We needed to replace an aging phone system. VoIP PBX Express provided good value in both price and service. Would not hesitate to use them again."
—MattTX · via VoIP PBX Express, a Wallaby company
★★★★★
"Scott was fast and easy to work with when we moved our system to a new office!"
—Verified Customervia VoIP PBX Express, a Wallaby company
Part of the all-in-one stack
One local team for your whole infrastructure
Insights
Keep reading
Why a PBX phone system is still a smart investment (and how call management works)
What a PBX phone system does, why owning or hosting one still beats renting cloud seats by the month, and how call management works in SW Washington.
SIP trunking vs. cloud phone systems: they're not the same thing
SIP trunking is a line into a phone system you own; a cloud phone system is one you rent. What that means for cost, control and outages in SW Washington.
10 reasons desk phones still belong in your office phone system
Ten reasons desk phones for business still earn a place in a SW Washington office phone system, from audio and PoE to security, and when a softphone fits.
Why Cisco phone systems sound better (and what your network has to do with it)
Cisco phone systems sound better, but VoIP call quality is a network outcome. PoE, a voice VLAN, QoS, business Wi-Fi and monitoring, explained plainly.
"My staff don't answer the phones": what the missed-call data actually showed
A dealer group was sure staff ignored the phones. The call data said otherwise. How many missed calls business phone systems hide, and the two-step fix.