Local · Southwest Washington
Everything but the PC.
Local, all-in-one IT for SW Washington — phones, network, security, cameras & AI on one bill. We keep it running; you stop paying for IT support.
The all-in-one stack
One local team for your whole infrastructure layer
Phones, network, security, cameras, and AI — managed together, billed once.
VoIP / Phone Systems
Business phones done right — reliable Cisco systems with real local support.
Network Infrastructure
Managed business network & Wi-Fi (Ubiquiti UniFi), monitored 24/7 from The Igloo.
Firewall & Security
Network & perimeter security that keeps the bad stuff out — quietly, in the background.
Video Surveillance
Commercial security cameras with AI detection — see everything, cloud or on-prem.
AI — Arthur Igloo
An AI receptionist and agents that answer 24/7 — plus AI training to cut your busywork.
The category-of-one
Meet your AI team: Arthur, Ava, Alex & Apollonia
Real, demoable AI agents that answer instantly, 24/7. Don't take our word for it — call them.
Everything but the PC
We run the hard stuff. You keep your PCs.
We don't bill you to babysit PCs and software. We show your team how AI handles that — so you stop paying for IT support.
✓ WE HANDLE
- Phones & VoIP
- Network & Wi-Fi
- Firewall & security
- Cameras
- AI agents & automation
✦ YOU OWN — with AI
- PCs & desktops
- Software & apps
- Day-to-day help desk
- Microsoft 365 admin
Bounce Back IT Systems
Monitored 24/7 from The Igloo
Our solar-powered, dual-internet ops hub in the Tenino woods never sleeps. We stay up so you stay up.
Why Wallaby
Everything customers hate about other IT vendors — fixed
You'll never get our voicemail
Our AI answers every call the instant it rings, 24/7 — backed by a response-time guarantee.
No single point of failure
Your "IT guy" takes a vacation. Ours never sleeps — AI + a local team + The Igloo.
No contract traps
One clear bill, flexible terms. No 5-year lock-ins, equipment-financing traps, or surprise hikes.
A real local team you can visit
Fifteen minutes away, not a national dispatch. Come see The Igloo for yourself.
Reviews you can trust
Genuinely earned from real SW-Washington businesses — never gamed.
More for less
Leaner, AI-run overhead means a lower bill than a full MSP — or buying the pieces apart.
How it works
Three steps to a calmer infrastructure
Free assessment
We review your phones, network, security & cameras — no cost, no pressure.
Custom quote
One bundle, one bill — and we'll beat your current bill.
We run it from The Igloo
Monitored 24/7, always answered, always bouncing back.
What clients say
Trusted by local businesses
[ real review — Shopper Approved / VPE feed ]
[ real review — Shopper Approved / VPE feed ]
[ real review — Shopper Approved / VPE feed ]
Get your free infrastructure assessment
Send us your current IT, phone, and camera bills — we'll show you a better number.